1. Shipping charges:
– We offer free shipping on prepaid orders above Rs. 1499 Pan-India.
– For prepaid orders below Rs. 1500, shipping charges of Rs. 99 are levied.
– COD (Cash on Delivery) option is applicable for orders below Rs. 10,000.
– Rs. 149 are levied on all the COD orders.
– Eligibility for One Day Delivery includes: the address for order to be delivered must be in Pune (India) and the order value should be above Rs. 1499.
Please Note: You will have to request One day delivery in the customer note.

2. Shipping & Delivery Time:
– We ship orders within 2 business days from the date of confirmation of payment.
– The delivery time for prepaid orders after the date of shipping shall take around 5-7 business days but may vary depending upon the pin code and state regulation of delivery address.
– The delivery time for COD orders after shipping take around 10-15 business days but may vary depending upon the pin code and state regulation of delivery address.
– One Day Delivery is available in Pune (India) on request. We reserve the right to apply charges for express delivery, of which you will be informed before the item is dispatched.

3. Shipping method:
Domestic orders are shipped through Maruti Courier Services & Pickrr (DTDC, Delhivery, Ekart etc.).
In some cases, we ship through India Post for some pin codes.

4. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email to track your package. Please allow 24-48 hours for the tracking information to be updated on the carrier’s website.

5. Address Accuracy:
It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect shipping information provided by the customer.

6. Lost or Stolen Packages:
We are not responsible for any lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. We will do our best to assist you in this process.

7. Returns & Exchange:
Please refer to our Returns and Exchanges policy for information on how to return or exchange your order.

8. All terms mentioned are subject to change at any given moment, without prior notice.

9. Contact Us:
If you have any questions or concerns regarding our Shipping policy, please contact us at info@swaabhi.com or +91 77689 99980/ 7263 871777. We are always happy to assist you.

At Swaabhi, we offer international shipping to most countries around the world. Please read our international shipping policy carefully before placing your order.

Shipping Method:
We offer two shipping options for international orders:
– Standard Shipping: Delivery time may vary depending on the destination country. Estimated delivery time is 2-4 weeks from the date of shipment.
– Express Shipping: Delivery time may vary depending on the destination country. Estimated delivery time is 1-2 weeks from the date of shipment.
Currently we ship orders through DHL and FedEx.

Shipping Rates:
Shipping rates for international orders are calculated based on the destination country, package weight, and shipping method selected during checkout.

Customs, Duties, and Taxes: 
Customers are responsible for any applicable customs duties and taxes.

Order Processing:
Orders are processed within 1-2 business days of payment confirmation. Please note that orders may be subject to verification and that shipping times may be delayed due to customs clearance procedures.

Tracking Information:
Tracking information will be provided via email once your order has been shipped. Please note that some destination countries may not provide tracking information for international shipments.

Delivery:
Delivery times may vary depending on the destination country, shipping method selected, and customs clearance procedures. Please note that delivery times may be delayed due to customs clearance procedures.

Returns and Refunds:International orders are not eligible for free returns. Customers are responsible for all shipping and handling fees associated with returns. Please see our Returns and Refunds Policy for more information.

Customer Service:
Our customer service team is available to answer any questions you may have about international shipping. Please contact us via email, call or WhatsApp via info@swaabhi.com or on +91 77689 99980/ 7263 871777 if you have any questions or concerns.